Do you have a satisfied labor force? Do you use an employee satisfaction survey or any system to monitor their satisfaction levels? As per a study, only 45% of employees stated that they were really satisfied with their jobs out of the remaining workforce. If this percentage figure shocks you and makes you curious about why the remaining 55% of the employees are not satisfied with their jobs then it is time to understand how to measure employee satisfaction.
What is Positive Employee Feedback?
It is best to know what employee satisfaction really is and how to measure the same. Employee satisfaction is utilized to understand how satisfied and at peace employees are with the experience of working in the company. Happy and satisfied employees mean it is a happy and healthy workplace. When an employee becomes aware of how their organization takes care of them, they will have a better time supporting the mission and goals of the company. Higher employee satisfaction leads to fewer turnover rates, improved productivity, and a better brand image.
Also, employees will give genuine feedback to improve the company’s products and services, and experiences as well. In order to use Employee Satisfaction Survey, you can involve questions that are actionable, simple, direct, concrete, specific, and leads the employees to answer them well. The sentences used need not have jargon, negative sentences, emotionally arousing, and double-meaning words. The sentences have to be constructed in a manner that they can be read out smoothly and also have consistent language.
The employee satisfaction measures can involve knowing and giving to the employees on the following parameters: health benefits, personal objectives, work culture, work engagement, inclusion, and belonging, financial benefits, managerial performance, career development scope, job environment, and team performance. The data that you collect from the responses to the employee satisfaction survey will help you to devise further steps for the training and development of your employees.
In modern times, one of the major reasons talented employees feel dissatisfied at work is when they are micromanaged and asked to follow orders without having their say. Managers who use old methods of leadership often find the workforce leaving them and thus, the HR department has to recruit new employees every now and then. Thus, it is a must for managers and leaders to lead the team in a transparent and transformational manner. The work culture has to be flexible, encouraging, and avoid any bad elements of comparison, criticism, and giving any sort of work pressure that can affect the employees’ mental health.
Employees should be trusted to perform their jobs well as it will help to gain more respect and job satisfaction for the managers and employees in a likewise manner. Just imagine how a manager or leader would be adored if he equips employees with the right training skills and allow them to grow on their own with the freedom to choose the work timings, achieve the targets, and give the company compelling clients. Also, the companies that invest majorly in the educational and training opportunities of their employees are the ones that have a long-lasting and efficient workforce.
