New Delhi: Railway Minister Piyush Goyal on Tuesday launched the national transporter’s Freight Business Development Portal, calling it a one-stop cargo solution for seamless goods transportation.
“The new portal will be game-changer in ensuring ease of doing business with Railways. The portal will ensure that best services are available to the clients,” Goyal said launching the portal.
The portal is aimed towards ensuring that all operations stay customer-centric, reduce the costs for logistics providers, provide online tracking facility for suppliers and also simplify the process of goods transportation.
It has been designed to replace physical processes with online ones to minimize the need for a human to human interaction. Its purpose is to meet the varied needs of all existing as well as new customers with a focus on ease of doing business, bring more transparency and provide professional support.
“Indian Railways has embraced a ‘Freight on Priority’ policy by pushing for an aggressive customer-centric approach to expand the freight carried not only from the traditional segments but also by attracting new customers to its fold,” the Railways said in a statement.
