Government launched official chatbot on WhatsApp for queries about Coronavirus

HealthGovernment launched official chatbot on WhatsApp for queries about Coronavirus

Date:

New Delhi: As there have been a number of fake messages and unfounded rumours on the social media regarding the coronavirus pandemic, the Government of India has created MyGov Corona Helpdesk. In an attempt to educate the citizens and make them stay away from misinformation over WhatsApp, Facebook and other social media platforms, the government has created WhatsApp Chatbot to address issues on COVID-19.

The official handle of ‘National Pharmaceuticals Pricing Authority of India (NPPA) released the WhatsApp number on its Twitter handle. The message read: “Just save on WhatsApp 9013151515 and you will get automated response on queries related to Corona.”

The national helpline number for coronavirus is +91-11-23978046 and the toll free number is 1075. The government had also released an email id ([email protected]) to address the concerns on Novel Coronavirus.

The helpline numbers of states and Union Territories for coronavirus-related queries have also been released.

India has confirmed 173 coronavirus cases across the country, with Maharashtra recording the highest number of cases. Maharashtra continues to have the highest number of cases with the tally to 47. Kerala is the second worst-hit state with 27 confirmed cases. Uttar Pradesh has reported 19 confirmed cases. 12 COVID-19 cases have been reported from Delhi. Haryana and Karnataka reported 17 and 14 cases respectively.

Prime Minister Narendra Modi addressed the nation on Thursday and urged his fellow citizens to remain indoors. He strictly advised the people above 60 to remain inside their homes. The PM said it was not right to think that all is well and the pandemic is over. PM Modi was all praise for the health and airport officials across the country, who are working 24X7 to tackle the coronavirus pandemic.

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