Zoho to compete with OpenAI, Google’s PaLM 2 with its new AI model

BusinessZoho to compete with OpenAI, Google's PaLM 2 with its new AI...


Zoho Corporation, an Indian multinational technology company is building its own large language model – LLM on the similar lines of OpenAI‘s GPT and Google’s PaLM 2 models. The project is being run under the leadership of Zoho founder and CEO Sridhar Vembu and the operations are being worked upon by the company’s Research and Development team in India.

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For the unversed, Zoho is best known for its online office suite called Zoho Office Suite. The company is an Indian software-as-a-service (SaaS), which means it makes computer software and web-based business tools.

Praval Singh, Vice President of Marketing and Customer Experience of Zoho shared how their team has been working on the artificial intelligence field for over a decade. The company also provided the integration of ChatGPT when their customers required them in 13 of their apps which they established recently.

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In the near future, the company aims to build proprietary large language models which will be capable of summarising, paraphrasing, and adapting to new tasks. However, the company has not set any particular timeline for the same. 

The statement by the company Zoho’s leadership team about developing their own LLMs comes days after OpenAI founder and CEO Sam Altman made controversial remarks. Altman commented on how it is a hopeless situation for an Indian startup with $10 million in funding to work on a foundational LLM.

However, Altman later clarified that his remarks were misconstrued and taken out of context. In the meanwhile, Tech Mahindra CEO GP Gurnani accepted that he took the remarks by OpenAI’s leader as a challenge and he will also work in the same sector. On the other hand, Union Minister Rajeev Chandrasekhar also commented that he doesn’t consider Altman’s comments as a final word on how India can aspire to use and develop AI. He also shared how he disagrees with ChatGPT’s chatbot in several areas. Artificial Intelligence is the present thing in India and many top companies are willing to use this field in their innovation and growth plans.

Zoho has 16,000 employees as of 2023 and is headquartered in Chennai. The company’s founders include Sridhar Vembu, Tony G. Thomas, and Sreenivas Kanumuru. The annual revenue of Zoho was 8,100 crores in 2022. Zoho was started in 1996 and has subsidiary companies like Manage Engine, Qntrl, and Trainer Central. Sridhar Vembu has been working as the CEO since 2000.

The company Zoho has more than 50 million customers as of January 2020 and more than 80 million users as of July 2022. The company’s yearly user conference is named Zoholics India. It has 12 offices running in 9 countries all over the world. The company’s major operations are worked upon in its office in Chennai. It also has operations in China, Singapore, and Japan. Arattai is one of the famous instant messaging apps released by Zoho Corporation.

The company’s other products include accounting software Zoho Books, enterprise collaboration platform Zoho Workplace, customer experience management tool Zoho Survey, and HR management platform Zoho People.

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